“We engaged Gavan to mediate a dispute which we believed could not be resolved. I was so impressed at how Gavan was able to engage both participants in the process and create buy-in to resolve the issue and work on a plan to better manage differing views in the future.”
Workplace conflict and a breakdown in working relationships can result in loss of employee engagement, loss of productivity, workplace absenteeism and staff turnover. We offer a professional and independent workplace mediation service which creates the conditions in which the parties in a dispute can attempt to communicate and resolve their concerns and, in many cases, come to a joint agreement as to how they will improve relations and focus on the future.
Types of disputes we have previously mediated successfully include but are not limited to:
Disputes between colleagues over work allocation and respective roles.
Supervisor/ employee conflict.
Breakdowns in interpersonal working relationships.
Resolving complaints of discrimination and bullying where the complainant does not wish to make a formal complaint.
Our fixed price service includes initial discussion with you to ascertain the appropriateness of mediation to resolve the dispute; assisting in positioning the mediation with staff; contact with both parties prior to the mediation; conduct the mediation itself (usually up to a maximum of 4 hours duration) and assistance to the parties to prepare any written agreement they wish to enter into at the completion of the workplace mediation. Where appropriate and provided it is not inconsistent with any commitments made in relation to confidentiality, we also provide a comprehensive report to senior management as to any outcomes of the mediation.
“I was initially concerned about the mediation process, however Gavan’s ability to draw out the real issues was amazing. It improved my relationship with my colleague and gave me confidence in my ability to maintain good working relationships in the future.”